Personal Independence Payment (PIP)
Help with extra living costs for people aged 16 to State Pension age with a long-term health condition or disability. In Scotland it has been replaced by Adult Disability Payment.
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Social Security Scotland
Pays Scottish benefits such as Adult Disability Payment, Child Disability Payment, Scottish Child Payment and Best Start Grant.
Part of: The Scottish Government
Contact
General enquiries
Freephone and webchat Monday to Friday, 8am to 5pm (except bank holidays). From outside the UK the number is not free; you can ask for a call back.
- Phone 路 Freephone
- 0800 182 2222
- Phone 路 From outside the UK
- +44 (0)1382 931 000
- Postal address 路 Social Security Scotland
- General Enquiries
PO Box 10301
Dundee
DD1 9FY
United Kingdom - Contact form
- chat.socialsecurity.gov.scot/
Drop-in service
Head office in Dundee, Monday to Friday, 9am to 5pm. No appointment needed.
- Postal address 路 Agnes Husband House
- 17 South Union Street
Dundee
DD1 4BF
United Kingdom
We only list official numbers. Beware of websites showing 084, 087, 09 or 118 numbers that connect you to a public body at a premium rate.
Related procedures
Carer's Allowance
A payment if you care for someone for at least 35 hours a week and they get certain disability benefits. You do not need to be related or live with them. In Scotland, apply for Carer Support Payment instead.
Attendance Allowance
Extra money for people over State Pension age whose disability or health condition means they need help with personal care or supervision. It is not means-tested. In Scotland, apply for Pension Age Disability Payment instead.
Sure Start Maternity Grant
A one-off payment you do not pay back, usually for your first child (or a multiple birth), if you or your partner get Universal Credit, Pension Credit or income-related ESA. In Scotland, apply for the Pregnancy and Baby Payment instead.
Contact data source: mygov.scot, Open Government Licence v3.0, updated 12 October 2026.